Legal

Shipping & Delivery

Last updated: 1 July 2026

BYDPLUS LLP delivers both physical electronics products and service orders. Delivery timelines vary by product category, location, and selected service type.

1. Product Delivery

For eligible product orders, shipping timelines are shared at checkout and in order confirmation. Tracking and dispatch updates are sent to your registered contact details.

2. Service Package Delivery

Each service package has an estimated delivery timeline listed on the service page. Delivery timelines are indicative and depend on:

  • Timely provision of required assets and content from the customer
  • Prompt approval of design and development milestones
  • Complexity of customisation requests

3. Delivery Process

01

Order Confirmation

You receive a confirmation with order details and estimated delivery or service schedule.

02

Processing

Products are packed for dispatch or service requests are allocated to the support team.

03

Dispatch / Service Visit

Shipment tracking or service visit updates are shared via email and mobile.

04

Delivery & Completion

Order delivery or service completion confirmation is shared with support summary.

4. Delays

BYDPLUS LLP will communicate proactively in the event of any delays. Delays caused by late asset submission or approval from the customer's side will extend the delivery timeline accordingly and do not constitute a breach of contract.